"Om Shanti, Shanti....".............by K J S Chatrath

 I had an account with the ICICI bank. Every time I would go to their Branch, I would come back fuming at their amazing level of inefficiency. So preferring peace of mind to scoring a point, I closed my account and all my dealings with that Bank.


Well almost, as I continued taking ICICI-Lombard travel insurance whenever I went abroad. As the travels went off well, so there was never any occassion to deal with that Bank. Till recently.

Last month I went on a somewhat ambitious travelling plan to undertake a long Trans-Siberian train journey. As in the past, I took the ICICI-Lombard travel Insurance.

But this time my luck ran out and my passport was stolen at St. Petersburg, Russia. I could not proceed further and had to return back to India. Since my travel insurance policy covered "loss of a passport", I sent the relevant documentation to the Insurer. They just refused to acknowledge half a dozen emails and pretended that they had not received my documents sent by Speed Post. It is only when I threatened to take the matter to the IRDA that they acknowledged my mail and asked for further documentation.

In the end, after umpteen emails, this morning, I had a ray of hope when I receved an email from them informing me happily that my claim had been approved. That improved my mood. Till I got another mail from them asking on which address should they send the cheque for USD 12.20. Yes that is the amount they were going to offer to me for loss of passport.

I kept my cool and I have just sent them a mail:


"I regret that I am unable to accept this generosity.

Please give this amount of US dollars 12.20 to ICICI-Lombard Staff Welfare Association.

Of course I will never have any dealings with ICICI-Lombard for the rest of my life and this is what I will advise my friends and well-wishers also....KJS Chatrath"

 

                                                                      (This is a repeat of a ten year old  post of mine)

Comments

Post a Comment

Popular posts from this blog

'Some stunning AI portraits by Polish painter Dorota Piotrowiak' - shared by KJS Chatrath

Image
Dorota Piotrowiak' obtained a diploma in the painting studio of prof. Mieczyslaw Ziomek at the Faculty of Fine Arts of the Nicolaus Copernicus University in Toruń in 1996. . She works in painting, sculpture and graphics. Since 2013, she has been creating models and dioramas of nature, as well as maquettes and thematic displays for national parks, landscape parks and museums. She conducts authorial workshops for children and young people using the papier-mâché technique. She is the initiator and organizer of “Sztuka Papieru” ( the Art of Paper ) Festival in cooperation with the Friends of the Lower Vistula Society and Paper Technical School in Świecie on Vistula. Associated with the Art of Paper studio ( www.sztukapapieru.pl ). Here are some of the portraits made by her: Disclaimer: The copyright remains with the original holder. This blog is intended to introduce this amazing artist to a wider audience.
Read more

Arthuna- a cluster of gems waiting to be 'discovered' - by K J S Chatrath

Image
  I was lucky to have visited Arthuna, located in Banswada district of Rajasthan early this week. I took a train up to Ratlam and from there Arthuna by excellent road is about 130 kms. The place is a gem for archaeology lovers waiting to be visited and written about.I am grateful to my facebook friend and a remarkable traveller and blogger Mr. Sabya Sachi Ghosh for getting me interested in visiting Arthuna. I look forward to soon meeting Mr. Ghosh in person.  Previously known as   Utthunaka, Arthuna was the capital of Paramara rulers of Vagada during eleventh-twelfth centuries A.D. They patronized both Jainism and Saivism simultaneously, so they constructed a number of Siva temples. An inscription of the Paramara prince Chamundaraja records that he built a temple of Siva called Mandalesa in honour of his father in A.D. 1079. Another inscription of A.D. 1080 mentions that his officer’s son named Anantapala also founded a temple of Siva.  In a group of temples know...
Read more

'Achars- the Indian pickles' - by K J S Chatrath

Image
  According to Hobson-Jobson: The Definitive Glossary of British India , the word ‘ āchār’ finds a mention in CE 1563, in works by Garcia da Orta, a Portuguese physician, describing a conserve of cashew with salt which he refers to as ‘and this they call Āchār.’ In his book A Historical Dictionary of Indian Food , the late food historian KT Achaya notes that pickles fall into the category of ‘cooking without fire’; however, many pickles today do use heating or fire to some extent during preparation. Pickles in India have a rich legacy, which is clear when the historian further adds that a ‘Kannada work of CE 1594, the Lingapurana of Gurulinga Desika describes no less than fifty kinds of pickles’! Another later mention is found in the 17th-century Śivatattvaratnākara , an encyclopedia of ancient Indian lore of Basavarāja, King of Keladi. Pickles in India are of three basic types: those preserved in vinegar; those preserved in salt; and those preserved in oil.   Go...
Read more

Total Pageviews